Refund and Returns Policy
Our Commitment to Quality & Customer Satisfaction
At Hunters Trikes, we stand behind the quality of our products and services. If you’re not completely satisfied with your purchase, we’re here to help.
1. Returns Eligibility
To be eligible for a return, the item must be:
✅ Unused and in its original packaging.
✅ Returned within 3 – 7days of purchase.
✅ Accompanied by proof of purchase (receipt or order confirmation).
2. Non-Returnable Items
Certain products cannot be returned, including:
❌ Custom-built trikes or modified parts.
❌ Items damaged due to improper use or installation.
❌ Gift cards or downloadable products.
3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 3 – 7 business days via the original payment method.
4. Exchanges
Need a replacement? If your item is defective or damaged, we’ll happily exchange it for the same product. Contact us at info@hunterstrikes.net to initiate an exchange.
5. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or an incorrect product was received.
- We recommend using a trackable shipping service to ensure safe delivery.
For any return or refund inquiries, contact our team at
- Pittsburgh Pennsylvania, US
- info@hunterstrikes.net
- +1 (323) 902‑7101